The indispensable Sunday Times bestselling guide to succeeding in negotiations where failure is not an option, from one of the world's most experienced kidnap for ransom negotiators.Scott Walker has probably one of the most difficult jobs in the world. When pirates have hijacked a ship, when a criminal gang has kidnapped someone, when an entire company's future is being held to ransom from a cyber-attack, Scott is the person who gets called in. He has successfully negotiated more than 300 such incidents using the principles in this book.His methods, centred in empathy, active listening, trust-based influence and emotional control, will help you achieve the outcome you want. Regardless of whether you're an executive in a multi-national organisation, the owner of a small business, a local sports team coach or running the family household, you're negotiating every single day, whether you realise it or not.Learn the skills Scott uses to resolve life or death kidnappings all over the world - from the Niger Delta, China and the Philippines to the Middle East, Europe and Latin America - and how to apply them to your own life, at work and at home.Order Out of Chaos provides tools that cut straight to the most effective way of communicating, particularly in times of crisis, change and uncertainty.
The indispensable Sunday Times bestselling guide to succeeding in negotiations where failure is not an option, from one of the world's most experienced kidnap for ransom negotiators.Scott Walker has probably one of the most difficult jobs in the world. When pirates have hijacked a ship, when a criminal gang has kidnapped someone, when an entire company's future is being held to ransom from a cyber-attack, Scott is the person who gets called in. He has successfully negotiated more than 300 such incidents using the principles in this book.His methods, centred in empathy, active listening, trust-based influence and emotional control, will help you achieve the outcome you want. Regardless of whether you're an executive in a multi-national organisation, the owner of a small business, a local sports team coach or running the family household, you're negotiating every single day, whether you realise it or not.Learn the skills Scott uses to resolve life or death kidnappings all over the world - from the Niger Delta, China and the Philippines to the Middle East, Europe and Latin America - and how to apply them to your own life, at work and at home.Order Out of Chaos provides tools that cut straight to the most effective way of communicating, particularly in times of crisis, change and uncertainty.
Scott Walker is a former Scotland Yard detective and military intelligence operator, as well as one of the world's leading experts in kidnap for ransom and crisis negotiation. When hostages are taken, or cybercriminals target organisations or high-net-worth individuals, he's the person called in to resolve the problem.His debut book, Order Out of Chaos: A Kidnap Negotiator's Guide to Influence and Persuasion, was a Sunday Times bestseller and has been translated into multiple languages.A regular commentator on CNN, BBC, Sky News and MSNBC, Scott has also been featured in The New York Times, Forbes, Harvard Business Review, Business Insider and Fast Company. He now delivers keynote talks and workshops globally, helping business leaders and teams enhance communication,resolve conflicts and perform under pressure.Connect with Scott at www.winanynegotiation.com, linkedin.com/in/scottaw or on Instagram and Facebook at @ScottWalkerBooks.
What a brilliant book! Encouraging, practical, enjoyable, helpful.
I'm left feeling determined to harness my inner red centre and to
no longer be taken hostage by my own negative mindset
*Cathy Rentzenbrink*
Scott has spent years honing his negotiation skills in some of the
most high stress situations imaginable, times when people's lives
are on the line. This book captures all his wisdom and shows you
how to apply it to everyday life. It is a step-by-step masterclass
in communication excellence
*Andy McNab*
Scott Walker's Order Out of Chaos is a manual for navigating modern
life. The lessons within hold the key to harmony and influence in
business and relationships
*Colonel Tim Collins OBE*
If you're looking for a book that will provide you with a toolbox
of simple but effective hacks to improve your communication skills
and achieve better, fairer outcomes at work and in life, look no
further than Scott Walker's excellent Order Out of Chaos. Scott
takes you behind the scenes of real-life hostage negotiations and
shares with you the key lessons from his many years of experience
in this high-risk area of law enforcement.
This book will help you achieve success in work and life, and
ultimately become a better colleague, a better friend and a better
parent
*Iain Donnelly, former Special Branch detective, author and podcast
host of Tango Juliet Foxtrot: Where did it go wrong for British
policing?'*
Order Out of Chaos is the go-to guide for 'the most important skill
you will ever learn', and as one of the world's most experienced
kidnap for ransom negotiators, Scott Walker's approach to
negotiation is field-tested, intuitive and readily applicable, not
only to save others but to also help us lead successful and
fulfilled lives at work and home.
*Rasmus Hougaard, founder and Managing Partner, Potential
Project*
A compelling, practical overview of how to master your mind and
influence outcomes
*Dr. Mark Atkinson, MBBS, founder of Psychological Fitness
International and author of True Happiness*
A highly informative and readable guide for anyone who wants to
become a better communicator. Written by someone who really knows
what they're talking about
*John Sutherland, Sunday Times bestselling author of Blue and The
Siege*
Order Out of Chaos is a handbook for life. An astonishing
step-by-step guide on how to get the best from yourself and others.
By drawing on his experiences in negotiating for people's lives,
Walker's accessible style makes this book essential for anyone who
is serious about communicating better for a happier, healthier and
more meaningful life
*Graham Bartlett, Sunday Times bestselling author of Death Comes
Knocking and Bad for Good*
Order Out of Chaos is exactly what Scott brought to every case he
was involved with. In this book he explains the techniques and
tactics he used to achieve the best outcome for the victims and
their families. Comprehensive and holistic, his approach is
applicable to both the everyday and extraordinary, which makes it
essential reading for anyone negotiating against the odds or just
navigating ordinary life
*Tim Lambon, former director response, NYA International*
Filled with tips and exercises to further the reader's
understanding of themselves and others
*Crisis Response Journal*
All of us have experience of letting our emotions or ego get the
better of us; Walker has learned how to master his, in even the
most volatile circumstances
*Guardian*
It's just the best book, five out of five
*Chris Evans*
If you're ever feeling stressed, call Scott Walker. The hostage
negotiator has, for over a decade, been the calm, reassuring,
rational voice in terrifying, often life-or-death situations
*i News*
 |
Ask a Question About this Product More... |
|
