Table of Contents

1. Participatory Design: An introduction Section I: Participatory Design – Contributions and Challenges 2. Heritage: Having a Say 3. Design: Design Matters in Participatory Design 4. Ethics: Engagement, Representation and Politics-In-Action 5. Ethnography: Positioning Ethnographic within Participatory Design 6. Methods: Organizing Principles and General Guidelines for Participatory Design Projects 7. Tools and Techniques: Ways to Engage Telling, Making and Enacting 8. Communities: Participatory Design For, With, and By Communities Section II: Outstanding Applications of Participatory Design 9. Global Fund for Women: Integrating Participatory Design into Everyday Work at a Global Non-Profit 10. Health Information Systems Program: Participatory Design Within the HISP Network 11. ACTION for Health: Influencing Technology Design, Practice and Policy Through Participatory Design

About the Author

Jesper Simonsen is Professor of Design Studies in the Department of Communication, Business and Information Technologies at Roskilde University, Denmark. Since 1991 he has conducted research in collaboration with industry on Participatory Design developing theories and methods for IT design in an organizational context. His publications include Participatory IT Design: Designing for business and workplace realities (MIT Press, 2004), and Design Research: Synergies from interdisciplinary perspectives (Routledge, 2010).

Toni Robertson is Professor of Interaction Design in the Faculty of Engineering and Information Technology at the University of Technology, Sydney (UTS). Her research focuses on understanding and designing the interaction between people, their activities and technology, and the issues surrounding the use of technology in actual work and social settings. Her work has been published widely in the Interaction Design, Participatory Design, Human Computer Interaction and Computer Supported Cooperative Work literature.