Table of Contents

PART I: MANAGEMENT THEORY. 1. Developments in Management Theory 1910-2000 2. Definitions of Management. 3. The Search for Principles of Management. 4. Max Weber and the Idea of Bureaucracy. 5. Motivation- The Early Theorists. 6. Motivation- Later Theorists. 7. Leadership- Theory and Practice. 8. Groups and Group Behaviour. 9. Organisations as Systems. 10. Contingency Approaches to Management. 11. Modern Approaches to Management. PART II: MANAGEMENT IN PRACTICE. 12. Business Organisations and Corporate Governance. 13.Developing and Organisation Culture. 14. Women in Management. 15. The International Context of Management. 16. Strategic Aspects of Management. 17. Objectives, Policies and Organisational Ethics. 18. Performance Standards in Management. 19. Decision-making in Organisations. 20. Human Resource Planning. 21. Work Structuring, Job Design and Business Process Re-engineering. 22. Organisation Structures. 23. Delegation and Employment. 24. Managing Change: Key Concepts. 25. Implemeting Change: Organisation Development. 26. Communication in Organisations 27. Time Management and Personal Effectiveness. 28. Controlling Performance. 29. Quality Standards and Management. 30. The Role of Information Technology. PART III: FUNCTIONAL MANAGEMENT: MARKETING, PRODUCTION, PERSONNEL AND FINANCIAL. 31. The Marketing Concept, Competitiveness and the Global Dimension 32. The Marketing Mix: Product and Price. 33. The Marketing Mix: Promotion. 34. The Marketing Mix: Distribution. 35. Marketing Research. 36. Marketing Organisation. 37. Customer Services and Consumer Protection. 38. Production Planning and Control. 39. Types of Production. 40. Aids to Production. 41. New Technology in Manufacturing. 42. Human Resource Management. 43. Recruitment and Selection. 44. Employee Development and Training. 45. Performance Appraisal, Discipline and Grievances. 46. Developing Managerial Competencies. 47. Stress Management and Employee Counselling. 48. Job Evaluation. 49. Employee Relations and Collective Rights. 50. Legal Aspects of Employment- Individual Rights. 51. Company Accounts. 52. Budgets, Forecasts and Business Plans. Appendices Bibilography Index